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Helping Claudia Bowe reach her daughter

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I received a call from Claudia stating she had exhausted all efforts and had nowhere else to turn. She had a family member in the hospital and was unable to have contact with her because of COVID. I was able to, through a relationship with a liaison connect her Claudia with her family member and doctors to get the information she needed to set her mind at ease. These are the most rewarding duties in my roles as a public servant.